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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes came in size, which is amazing. Last year three times wrong. Wear the second season, love it very much.
Great shoes! I use them in the house in winter. They are warm and comfortable. It's the second time I bought them and I am very happy with the quality. Size is exactly according to the size chart. Delivery was very fast. Thank you!
The quality is good, everything is as stated. only instead of black, came in blue))) on my 40 Rus took 43, I wear with an orthosis all the tunic in a tunic.
Zamovlyaemo for a friend of a couple. choloviku Duzhe was honored in them.
The boots are very good, I take the second pair, before that I took blue ones, now they are black, with a size, I always took my size, which I usually wear, the delivery is fast, everything was fine.
The boots are cool. Of course, it was necessary to take on my size 45, end-to-end, a thin sock. Which was very light, washing away the fabric, in theory it should not get wet, albeit inexpensively, although I am a pensioner, for me any money, money. I want to serve longer. Thank you!
very comfortable and very soft. I bought them to use as slippers in the winter, although I can tell u they are water resistant since I gave my dog a bath and I got soaked from head to ankles but my feet stayed dry. great value for your money!! Also arrived very quickly. thank you
Lightweight. Good tread. Haven't tried in the snow. Not warm enough for deep winter in Canada, but good for running in and out of the house quickly.
Garni cheriki! She put up a cholovika, matched up, all-the-whole-lot was very warm. 43 on 41 rozmir, everything was Added. the store for the goods that delivery!
Very warm, the quality of sewing and materials is excellent. The size is-2 of the actual size, if you need 42, take 44.
The parcel arrived in Kiev 13 days earlier than the announced date. Packed in a regular bag. Corresponds to the description and photo. Small, 38,5 size ordered 40 size, warm toe close to. My foot is thin and without lifting, so consider that you need to order 2 sizes larger. The shoes are soft, comfortable, light, well glued, no smell at all, which is a good surprise!!! The goods were sent immediately, did not communicate with the store. Many thanks to the seller and AliExpress for the delivery. Shop recommend
I bought for myself a size 42(40) with a small gap is convenient. I bought it earlier for a man is also not bad for everyone comfortable.
Are exactly as the description, arrived a little earlier than indicated, 2 or 3 more size numbers should be ordered in Colombia, they are super comfortable and hot
44 rosmir injection on my 27.5 cm. Do not smell. For such a penny of norms.
Exceeded my expectations, very good material, very warm and comfortable. 38 in Brazil and I asked for the number 40 was perfect.
Thank so munch delivery was fast takes me 5days to received , it’s also a good quality of ankle boot looks strong to me.