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Easy returns and refunds
Free shipping worldwide
Style:
Street Style
Shoes Type:
Modern Slippers
Heel Type:
Hoof Heels
Heel Height:
High (5cm-8cm)
With Platforms:
Yes
Applicable Place:
Outside
Season:
Summer
Upper Material:
EVA
Item Type:
Slippers
Department Name:
Adult
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ellizzysal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ellizzysal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
18 reviews
100% of buyers enjoyed this product!
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its very comfortable and easy to slip into. gives like 4cm of height LOL. Overall the quality is good and the charms r quite cute too!
I loved the product and any, I put 37 and got 39/40 right, and beautiful
A little miscalculated with the size. My foot 24.5, I thought that there would be a size larger, as some commentators wrote. Took the size 36-37. It's okay, it's fixable. The tackles came in the kit. Overall, comfortable, came pretty fast, I'm happy. I advise you very much (if anything, in reality they look more massive)
They arrived perfectly, I liked them very much, they are very high but incredible for long hours of work and walking. I love them. Thank you store.❤️
This is my fav purchase ever made from AliExpress!!! I wear a size 8-9 in crocs US women size. I got these in a 40-41 (Fit 39-40). They fit almost perfectly like 95% perfect I have excess room in the toe part but that’s not a bad thing for me. If I had sized down they would be way too tight. They are toooo comfortable! Better than regular platform crocs which make my knees hurt after a while. I bought these in all three colors and they are all amazing. They also shipped and delivered soooo fast (which is abnormal for AliExpress no shade tho). I purchased them on the 25th of July and they were delivered on the 5th of October. So under the 2 weeks promised. I’m so in love with these shoes! They’re sooo good i usually don’t even write reviews but I HAAD to for these! I wore them for the first time right after delivery and I got complements before I even got out my dorm building! Get these shoes y’all I’m tellin u
As the image, super cute and very comfortable, I recommend them✨
They're very cool. But unfortunately I didn't guess with the size. But I will sell these to the girl, and I will order the right size. Very comfortable and beautiful.
I loved them, super comfortable I calculate it is 4 and a half, I am a little lazy I am 4 Mexican
Came super fast, beautiful as the images of the ad. I loved them very comfortable and handsome. Thank you very much for the service and for such a good product!
Equal to the image. It is a number pulling larger, so I recommend measuring the foot well. I don't know how comfortable they are, although without a sock it may bother the finger in front depends on the foot. Very nice.
I love them only that I am 39 and they are big in width. Are for chubby foot. Arrived fast
Very good slippers. The quality is not bad, time will tell you how comfortable they are
Very comfortable they are very beautiful as I asked for the photo 38 - 39 I am 4 Mexican
Ordinary Crocs. Good, light. But the size didn't fit me, I'm sorry. I bought those where it was written "on the leg 39-40". I always buy myself 39, feet 25 cm. these turned out to be very large. And along the length of about 1 cm, and along the width of the foot. They are not suitable for a narrow leg.
Arrived in Mexico in less than two weeks, the quality is very good and they are beautiful! I loved them! I had to learn to tie the shoelaces as in the image, but it was simple!
The size is as you say, they are light and comfortable
They came to Me in 20 days, they are very beautiful, they look good quality, they arrived in good condition, I am size 4MX and I asked for a number of more but I think that size of 38-39 I look good to wear them with thick sock, they are the same as the photo
Love the shoe string. Omg thank god they fit perfect . Any smaller I would be in trouble . So happy too happy can’t wait for my blk pair I ordered now too