We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I just received them and perfect! In line with my expectations and description! Fast sending
Received the goods very quickly. There is no superrrrrr quality at all.Thanks to the store. All neatly packed
I am not disappointed with my purchase it arrived before the estimated date they are light comfortable well for the half-season I love the color as in the photo it is a product that I recommend especially that its shoes There are shoes that we find in the department store and which is super expensive so that's why I Recommend them they are really cheap I do the 37 and they are perfectly fine if it remains in black later I will order a pair in black there is even a thicket too beautiful I crack the photos are a little dark but the shoes are beige the same color as in the photo
Where is satisfied with this product very fast shipping and the store did a good description of the product. I took a size bigger. I usually wore 39 but I took 40 and didn’t get wrong with that. The slippers are magnificent are perfect. I would definitely put some protective spray on them just to be sure that I done damage them very fast. Super comfortable and I already see myself in them the whole winter and the 04 seasons.
Ordered according to very good reviews, as a result, expectations exceeded reality! The quality is very good, no glue, scratches. Look expensive! definitely no one will think of such a low price! It is also very comfortable to wear! On her size 41, took the same 41. I advise you to take your size, not small. But even if you take a size larger, it will just be a little freer in the leg! Came by the way 7 days before Southern Korea
I love them! They are great the quality is very good and they look very good! They have become a basic that I wear with any outfit
They are gorgeous! Just perfect! All the seams are smooth and neat, there is no smell of a stranger. The size fits perfectly. I changed the size grid. I have 35th, I ordered 37-perfect! Recommend
Quite happy, they look very good, they fit the European size, they are very comfortable and they look a lot like the originals. The only thing that is wearing my sole only with 3 days of use, I hope it does not continue to wear out. Suggestion: remove the logo inside, leave only the number, since most of us buy them as imitation of Birkenstocks.
So, do not worry about measurements, carefully look at the table (at its 39-even the swodel took 39) ideal, type, material, done✔️ It's just chic, there is no glue, the accessories are chic, the color is very good, they came quickly
Very impressed! I initially ordered a 39 (I am a women’s US 6.5 or 7 and 37 in Birkenstocks) but that was too big even with socks. I re ordered the 38 and it is much better with and without socks. I compared to my Birks and they look very similar even the bottoms. Left side is Birkenstock for comparison in first pic, 4th pic the right side is the Birk. These are quite comfortable but a bit firm I hope they break in with wear. I thought I’d wear these to work (in a school) so I don’t ruin my birks I am pleased :) and the brown colour is very cute
The mules are simply unreal! the quality is super, the suede is genuine, the insole inside and the lining is artificial. the color is the same. The foot is 24 cm perfectly fit 38 p. delivery to the RB 2 weeks. recommend
I usually wear 39-40, took 40, sit completely close to it, not enough MM 5 for complete comfort. I hope they behave well in wear
Awesome! Love them!♥️ The shipping time was SUPER FAST! HIGHLY RECOMMENDED!!
Shipping 1.5 tizhni to Kharkov! I am in my own shock. Self-bomb slippers, I bitched for vidguki. Helped by the little rasmier with the original Birkenstocks-I will put on your photo. Beryt revno on rosmir bilshe. Bagato to write the need for the slab of the zamovlyai, ale poriyano with the original of the riznytsia 1 rosmir-in the photo 41 original and 42 yakyi I took here. Duge is hitched
Ordered in Scottish on July 6th, arrived on July 19th. Having read the reviews, I was afraid that there would be little and ordered a size 39 for my 36-37 (23 cm foot). And it turned out to be very big. Oh... but there are no questions to the store, clever! Thank you
I love it! Very comfortable, good finish, good quality and size I wear 37 and I ordered 37 is good size not to order one size more, order your same size. I totally recommend it
This is the best thing that happened to me on Alik) and so I bought open Birkenstocks 40 p in a few days, this is my normal size. Relying on the reviews, I realized that it was worth it. So with my 40th I bought 41R here (photo attached) as you can see they are identical, it means take a size larger than your own, although they sit very loose, if you take your size can also fit. Do not rely on the dimensions shown here (in centimeters), they are incorrect