We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am satisfied with the purchase, yakizny, Shvidko priyshov, I recommend.
Super backpack. Furnithura Road, Bagato viddylen, a divka has come down. I recommend it.
Product of excellent quality, I am very satisfied. Was delivered in 20 days in Brazil.
The bag is perfect, more beautiful in person, better buy
The backpack is wonderful! The quality is perfect. I was taxed at customs in 70 reais. And it took 45 days to arrive, but it was worth it.
This is not a backpack, but a miracle!!! the quality is superVery roomy and comfortable for momsAs described
Best purchase of my life, top quality. Super Indico, arrived before the deadline.
Best purchase of life, what a perfect bag, what an incredible quality, and all designed to make life easier for the mother, thank you very much
People perfection is the right word!! Best purchase I ever made, she exceeded all my expectations, bought to use maternity bag and will meet too much, she is enormeeee, has a thousand partitions, waterproof, came with the stand holders and USB cable, the delivery was too fast, as to use it as a bag and backpack, you can fit the suitcase. Only compliments, if you talk about this backpack, it doesn't fit here❣️❣️❣️❣️❣️❣️❣️
Bag sewn perfectly!!! Everything is thought out to the smallest detail. The color is very beautiful as mother-of-pearl. Roomy and comfortable, you can carry it in your hands, you can backpack. Definitely liked it. Thank you for everything and fast delivery.
I love it, it is super beautiful, big and good quality
Perfect backpack! Thanks to the store, not the first purchase, they took a pillow.
All excellent, very fast shipping and good product, very spacious, many compartments, fascinated with the purchase
Excellent backpack, as described by the store, like it very much, recommend
Very cool backpack! The delivery is fast. A lot of pocket, plus some other wire, I didn't understand whyWell, so stylish and big!
Perfect! Received 12 days in advance, the bag is well packed and looks good quality! Exactly what I wanted! Thank you