We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and light, only the clasp is fragile. The suspension itself is larger than I expected) came to the Tula region very quickly.
Very beautiful and high quality. I will order others. Recommend
The thin neck fits well, usually the chokers hang but this one fits well
Garno. Crushed good, dense, not to use, to cut like a choker. 9 days delivery
Super Choker. Everything came in the whole in the bag. The sickle inside is full. Thin velvet ribbon in one layer has a regulator of length, but not very large. Bought earrings, very satisfied
It's cute and sits well as a choker. The store shipped it fast but there were delays on my end at the local post office. It came in
Excellent necklace, arrived in 15 days to colombiaSuper beautiful and beautiful, you love them because I bought several more, highly recommended this store!!!
Quite nice, even I thought it would be more elastic material, still very nice and the shipment was fast
The choker is beautiful, arrived in good condition and without threads or stones out of place
They are beautiful, light, just as the store shows in their pictures, but they took almost a month to arrive.
Good material. Fits if you want to stick or looser.
It is nice and good size arrived very fast I recommend the product Good Price had details that had to be fixed but were not so recorded.
It's a little bit big. I can't fully use it as a choker
This beautiful divineIt is good quality lace, the chains are thin and look very cute, the charm is beautifulI am very happy with my purchase️