We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store it was very helpful to help me found the right size for me. Fast shipping and I love this shoes. +++
They are the same as in the photo, we asked for a 8.5 for a 39-40 shoe and I look good, even loose.
Can I say that they are beautiful, fabric like satin style, need to try them, seem comfortable, resistance? I don't know yet, I hope they don't break the first day! I asked for the size by my foot length in CM and it was the right one.
I am really happy with these shoes. They are comfortable and feel well balanced for dancing. I have a very high instep and have a fat ankle due to it being broken but still they are good. The only little comment I can make which is mainly for me personally, is that I need a little extra strap length (1-2cm). I recommend these shoes and the store.
Excellent slippers, as well as in the image, size corresponds. I love it. I decorate them
Beautiful as is the description I was perfect number 41 for long measurement 26 cm 40 number chili shoes
The delivery is a little late, but the product itself is good to fit, and it's over. One J Courier is over-slow.
They were late in coming but I love them
The loves are dreamed and economic.
The shoe is comfortable and very beautiful as in the photo, I asked for the smallest size and I have a little bit of nothing big behind but it is not much and that I use 35 around here, The only bad thing I can say is that both by aliexpress and by the Transport email they told me that they came the day before the delivery home and that we were absent when that was a lie, they came the day after that email and when I asked the carrier if they came the day before he said no, So that was my negative point, otherwise fine
perfect, smooth deal, best price compared with best quality, best dancing shoes, fits perfect true to size, very nice quality, I wear them at home for several days and I am impressed about, I will buy the same again, not a single fault found even not a small one, shoe is nice to wear, nice to walk, nice to dance ... best shoe buy ever at AliExpress
Great shoes, this is the first time I 've ever been in them dancing. Very comfortable, stable, they hold the foot, the fingers do not come out, which I was afraid. I ordered exactly my size. I recommend.
They arrived in excellent condition, I chose size 36, normally I am 36,5 or 37 (23,5 cms), they are fair to me but better that way they are well, they are comfortable and they arrived early. I recommend it
Very beautiful when I found a little low but just like foot know great quality
Fast to order
I am very glad to have bought in Ali Express the shoes look good quality
It took 3 weeks to arrive after the moment of shipping, the product is as in the picture. Will definitely buy again
It's all right. Size 9 comes out like 40. Very fast delivery
Arrive earlier than expected. Very comfortable and comfortable shoes.
OMOs as always.