We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are beautiful, and they fit me perfectly, I am #10.5, in the Dominican Republic and I bought about #45, just right, neither bigger nor smaller, I understand k I fit my feet, as for the shipment all on time
The inside of the fabric undersole is afraid of a possible accentuate of the smell
It feels a little narrow, but if you look at it, it will increase. ^ ^ It is light and has a fur lined, so it looks like a warm stand, and the design and material are good.
I think they are not fur as the store indicates... But I like them.,. Both the quality and the comfort of wearing them... Quality price... An ok
The boot is very beautiful in its comfort in the right size I am 42 but I took 43 because it gives space for comfort to the foot hand fingers, especially with your dress for tassels color I
Pretty accurate, very nice looking and seems true to size.
My products arrived today! I am very happy and satisfied because they are exactly as advertised. I will buy other colors! Thanks!
Beautiful and excellent quality note 1000.
Excellent Product, second pair of sneakers you bought, very good quality
These are incredibly high quality shoes! The right step is a rarity in shoes!)) Thank you very much for the quality products❤️ Advise!
Perfect 10/10 quality + fast delivery.
I chose mine in a much larger number, but even so, he is fantastic. Quality incomparable to those of Brazil!
Very good and high quality shoes. The goods reached Latvia in 3 weeks, I recommend the store and the store.
Very beautiful, a bigger number for Italy can be fine.
Perfect, fast shipping matches the description
Good product, I Shin 41 and bought 43, gave it right, I advise.
A product at the top of beauty and size is very suitable
This is the second pair of these shoes that I bought. It's a little worse quality than the first. You can see the remnants of glue and some abrasions on the surface of the shoes. This has no influence on their use. Shoes are comfortable.
Sneakers are comfortable, external garnies, the size corresponds to the size table. There are doubts about the men, the examination was not carried out. Above 12 degrees Celsius, the legs are hot, rather spring-autumn. Generally satisfied with the purchase.