We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect shoes, using it for 2 weeks for Uni. Best Buy so far
Arrived quickly, product according to the description, the sizes are exact, I recommend the store
Beautiful sneakers. I ordered 41 but it was still small, in fact so it is 43 for those who wear 40.
This is the second one I buy, very light sneakers. Arrived fast and the reliable store
Very cute summer sneakers. Made neatly, there is a smell, but look stylish. For men's size 45 they took 47-just. Even there is room for an orthopedic insole. Thank you store for sending the goods quickly!
Very good quality, and on the 40,5 they took 42 perfectly, but narrow leg, if the fullness of the foot means one size. The main thing is easy, convenient and delivery to the Lt., in the post-machine.
Token 10 days to Switzerland. It’s very light. I took 42 because of my orthopedic insoles but I had to take 41. Just a little big but that's okay.
I will talk about it. On the 26.5, having taken rozmir 43 and yakraz and pidishov, Vilne mistse E ale akraz stilki skilki y potribno. I recommend it unambiguously.
Slippers, what I wanted. Size in size. Lightweight, the pair weighs 243 GB.
Very good packaging, arrived before the stipulated time in my Colombian country and my municipality, they are very but very light and comfortable, my great fear was the size, I ordered them one size more of my usual shoes and excellent choice I was very good, satisfied with the purchase, Many thanks to the store and the carrier for arriving early.
Turning off a couple of shvidko nshu for tizhdeni pislya Pocha at once. Skarg nemayou
Very, very light, the leg is not felt at all. I 'd say rag. For summer just perfect. I looked like them for a week and there are no problems with them. The size of the truth on its 27,5 on the store's grid took 45, but it was necessary to take 44 for a perfect fit. But even with an error of one size sit well on the leg and do not cause problems. So this is another plus of them.
Shipping in bags. On my 45th they went, on the heels of the heel, there are many fingers in the middle. For his tsyna garni!
The order was only 10 days! In size. sit comfortably. I think enough for the season.
There were 3 tizhni, there was a smell of Gumi, rosmir, after guessing 43 Tse 26.5 cm
Super light! Great for bodybuilding. Comfortable. Can be used in rainy season
it fitted well on my leg and arrived before the stipulated time. it looks awesome