We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive without a box and mistreated from coming folded in a bag
Danced-the heel remained in place! :) Very beautiful, it looks good, it came quickly, I recommend :)
nice shoes, a liitle high. they get softer after wearing them. you have safe feeling, while you are walking
They're perfect. Very comfortable and beautiful. On the leg they sit like a stick. Delivery month. On the foot 24,5 cm took the size 39
Came before the Shvidko, after the Kazan term. For the appearance of the children, without visible poskozhen. Pocha B decylkokh trenuvan additional vidguk
I liked them, they are very comfortable and beautiful. I am satisfied with what I received
Excellent purchase, the shoe arrived in perfect condition and as described, the size is correct. Beautiful, excellent purchase, I recommend
Comfortable and sexy, good material, tall but not tired, I loved
I liked them too much, they arrived very quickly and in excellent condition the package, I am Mexican number 3 in case it is useful. I asked for a number 3 6 and my size was exact, I recommend them
They are really super sexy and really comfortable. I didn't think I was really happy
I am very happy with the purchase, I am from the Canary Islands and it has arrived quickly. I have very sensitive feet that are easily damaged, I have tried them at home and they do not bother anywhere. The sole is a bit flexible and I like that. They have No bad smell and are the same as the photo. I will buy back from this store.
I am satisfied with the purchase, the khilzi were already, the store and the seller's shop and the Russian Ministry of Sport-I took 41 and did not have mercy on my 25,5. Arrived, packed in a bag (pictured), the smell of it. Pidbor 10,5-11 cm. I was probably enraged by Shvidkisti of delivery-before Kiev they went 7 days away from the moment the deputy was registered. I didn't dance in them, ale I collapsed in them spit, I'll try to keep it up after the wrong hour, I'll dance. For such a tsyna and shvidkist the servants-definitely Varto be imbued, we will resell ourselves at a time)
Rosmir 39, and she added 24.5 cm to the mouth. So call me 38 rozmir. I married 27 sticky, 17 Sickles in Kiev in the new ones. Akisty chudova, such as self-coupwala in Kiev for 1300 UAH, here they killed nabagato cheaper, they stew chudovi, Raja! For dancing heels!
they're beautiful anf actually quite conformtable although their also quite high if you're not used to heels. Lovely product thou
Pidbor vishche, I looked around. I am not attached until the time, I am not at hand. The foot of the all-Union "hang" at the house. Ale I can't Casati yak to refuse boots for such a visothia pidboriv
Super beautiful I loved just that I'm going to put silver shape
The truth is I am shocked, it is good quality, for the price are super good
Although they are not dance and they did not send me the measure of the heel that I asked for, they are beautiful and they are the same as the description, they quickly arrived in chile
Very cool, high quality, but I put on a kapets in the club and legs, so put on a couple of hours and then immediately remove