We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is good but unfortunately the measurement is larger even though I ordered the usual standard
I see it a little different in the photos, but I still like it. Long it was good for me, but wide I always suffer with shoes, they enter but a bit precise, although I can wear them.
The shoe is very beautiful, my wife liked her pants number 35 I bought 37 was perfect, it is very light and it is also very similar to the ad.
Very light in weight. The size of our 39 is loose, fit quite wide. As long as a very strong chemical smell. Reached record fast
Light, comfortable, the size is a little wide but good, it arrived quickly.
Nice quality, very soft and comfortable. Size of shoes corresponds with the description on the site. It was delivered very quickly. Thanks!
Uy no others and soft, just like in the photo.
The footwear is very light. My wife hasn't put it on yet. It's pretty! I believe it will look great on her foot.
Are very light and very comfortable, it also comes out very beautiful, I loved it and I recommend it
Very beautiful, very light. Looks beautiful on the foot. I should have bought bigger but you can put it on. The ideal is two numbers larger than yours. In addition it is perfect, I will buy in another color. Thank the store, the product came perfect.
I found the product very beautiful and good. If the person attest to the choice of numbering has no error. I Shin 37 in Brazil and ordered the number 39 which is equivalent to 24,5 cm and came right for my use.
It is a pity that I cannot use the shoes since they have a very high instep and due to the circumstances of my foot I cannot use them
I arrive very fast, thank you .. I think it's good product .. I loved, they are very light weighing nothing .. Thank you to the store my parabemss for you ..
Shoe according to the description, very light, taken in 37, exact size.
Beautiful, light shoes. Upper of mesh material. I liked it very much. Not on a grand scale. I took 40 size on my foot 25 cm. I fit in without a sock and feel a little thumb. Not critical, but it was necessary to take 41. Unfortunately I cannot compare the correct size, as it does not appear on the shoes or on the packaging. Measured the outer sole-27 cm.
I loved it. it was,. very beautiful in the foot. I hope that the sole is not slippery.
Super arrived well in advance I think that in 15 days it happened it was supposed to happen on October 5
Delivery until my week! the shoes are light, pretty, at 39 I ordered 40, it seems to me that on a large rise they will be narrow on top of the edge, because Does not stretch the ribbon, which is along the edge. but otherwise I recommend